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Let's talk about your systems
A security review, an active incident, or a build from scratch — tell us where you are and we'll tell you what we'd do next. One reply, from the person who'd run the work.
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Generalcontact@turagh.com
Active incidentSubject "INCIDENT" — prioritised
Reply timeWithin 1 business day
Before scopingMutual NDA, signed first
If you're mid-incident
Before you do anything else — and before we've even replied:
Don't wipe or rebuildA reimaged machine destroys the evidence that explains how they got in — and whether they're still there.
Isolate, don't power offPull it off the network if you can. Memory contents disappear on shutdown, and they're often where the answer is.
Preserve logs nowExport before any retention window rotates them out. This is the single most common irrecoverable loss.
Or skip ahead
Give us the detail up front
The full brief captures scope, budget, timeline, and any documents you want us to read before the call — so the first conversation is about the work rather than the basics.